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Knowledge base

Iconosquare Features

Publishing

Iconosquare Features

Find out more about our long list of features, how they work, and some other useful info!

Dashboards

How can I create a dashboard?

Can I create a dashboard for multiple different social profiles?

How can I share my dashboard with a team member?

Discover the Iconosquare dashboard!

How can I customize a dashboard?

How do I add a title, text, image, and section to my dashboard?

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Exports and Reports

How can I schedule reports for my competitors?

How can I manage reports for all of my social profiles?

Can I create reports for my LinkedIn page?

Can I download post-by-post analytics?

How can I schedule quarterly reports?

When will I receive my weekly and monthly reports?

The data in my XLS/CSV export is all jumbled up. How can I get it into separate cells?

How do I change the settings of an existing report?

Can I export my dashboard?

How can I set up and schedule XLS and PDF reports on Iconosquare?

How do I stop receiving email reports or cancel a scheduled report?

How can I send my reports to several email addresses?

How can I add my brand's logo to my PDF reports?

How can I schedule a hashtag report?

Why am I no longer receiving my reports via email?

Reach and Impressions are not included in my report

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Campaigns

How can I create a campaign for my media?

How often are campaigns updated?

How can I delete a campaign?

Can I create an campaign with media from other accounts than mine?

What happens if I remove/add a hashtag to one of my media in Campaigns?

How can I create a Facebook Campaign?

How to export your Campaigns

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Publishing

Help! My automatic posts aren't being published automatically

How can I schedule posts for multiple social profiles at the same time?

How can I use a placeholder to schedule my post without any media?

Reels Scheduling now available for Facebook

How do I schedule a Story for Instagram?

Can I tag a user in my scheduled post for Instagram?

I'm getting an error message while trying to schedule a media for auto-posting, what does this mean?

How to create and use Saved Captions and Hashtag Lists

How can I add a link when scheduling an Instagram Story?

How to Schedule a Reel on Iconosquare

How can I schedule a Facebook post?

How can I schedule a Linkedin post?

How can I reschedule or copy a past post?

How can I schedule a first comment for my Instagram post?

How to schedule an automatic post for Instagram

How to schedule a Carousel for automatic publishing?

How can I automatically schedule a video to Instagram?

Why haven't I received my notification to post?

I keep getting an automatic publishing error!

Can I mention another Facebook page when scheduling a Facebook post?

How can I add events to the Social Media Calendar?

What makes the yellow stars appear on the Scheduler?

What is the Social Media Calendar and how do I use it?

Why doesn't the profile I want to cross-post to appear as an option?

What photo and video formats does Iconosquare accept on Instagram, Facebook, LinkedIn and TikTok?

Why are the colors/quality different between the pictures I published with the Scheduler and my original files?

How can I plan my Instagram feed using the Preview?

Can I remove past media from the calendar?

What is the Best Time To Post feature?

Can I schedule an animated GIF to Instagram and Facebook?

First Comment and Reply to Comment issues for Instagram

Can I create an XLS or PDF report/export for a custom date range?

How can I select a thumbnail for my video post?

How do I use time slots in the Scheduler?

How can I schedule a photo/video on Instagram? (NON-automatic posting method)

How can I stop automatic posting to Instagram on Iconosquare?

Why can't I schedule posts from the mobile app?

How to use the Instagram Post Collaborators Feature

How does the Collaboration feature work?

Location and Account tagging for Instagram

Autopost your Instagram stories on Iconosquare!

How to mention a LinkedIn Page

How to add alt text to my photos

How to schedule a TikTok video from Iconosquare?

Auto-posting security: everything you need to know about our post validation process

How to use Publishing for a Group of profiles

The approver of my posts can't access the collaboration area and is stuck on the area login page

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Conversations

How can I reply to an Instagram post in which I've been mentioned?

How can I manage my comments within the Facebook Media Viewer?

My Tags and Mentions Analytics

Reply to your Mentions from within Iconosquare!

Viewing your mentions directly on Instagram from Iconosquare

What does the My Tags/Mentions feed look like?

How can I access analytics for my Tags and Mentions?

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Media Library

How can I add a tag to one of my media in my Media Library?

How can I delete a tag from my Media Library?

How can I remove a label from one of my media?

What is the maximum file size I can upload in the Media Library?

How many media can be added to the Iconosquare Media Library?

Media Library - How can I delete multiple media at once?

What's the difference between the used and the unused media?

How can I select multiple media at once?

Navigating the Content section

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Listening

Can I replace a competitor or a hashtag by another one?

What kind of data can I track in the Competitors section?

What's included in the Industry Benchmark feature for Facebook?

What are Industry Benchmarks?

Are the competitors notified when tracked in the Competitors section?

How can I add a competitor in the Competitors section?

How long does it take to calculate the data for my hashtag(s)?

Can I see my Competitors' data over a longer period than the last 30 days?

What's included in the Hashtag Tracking section?

Why can't I track my desired competitor?

How can I create a Feed?

Why can’t I add the new hashtag I created to my Hashtag Tracker?

I can't add a User to my Feed. Why?

Can I track any hashtag I want?

How can I search for users and hashtags like I do on Instagram?

Can I get historical data for my Facebook Competitor(s) tracking?

How can I add a Competitor to my Facebook Page?

How can I add a hashtag on the Hashtag Tracker?

How often is the Feed 'My Media' refreshed?

How often are my Feeds refreshed?

How many accounts and hashtags can I track on a customized Feed?

Can I access Competitors' Insights data?

What changed in the Competitors section?

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Analytics

Can I get access to my follower demographics?

How can I see the times when my followers are online the most?

Do the Top Countries & Top Cities maps include all of my followers?

Can I get historical data on my Community Insights?

Why can't I see any data for "Phone Call clicks" or "Text Message clicks"?

How to remove the Promoted Post Analytics?

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Content

How do I use the Random Comment Picker Tool for contests?

How can I export my comments?

How can I manage my comments within the Media Viewer?

How can I view Carousel posts on Iconosquare?

Iconosquare's AI-Powered Content Inspiration

How to create a story campaign

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Zapier

Zapier Integration on Iconosquare

Groups

How to create and use a group of social profiles?

How to use Analytics for a group of profiles

How to use Group Dashboards