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Why haven't I received my notification to post?
Not receiving Android notifications can be due to:
- The fact that the user is logged out from the app
- User's phone being turned off/on standby mode
- Notifications being turned off
- Phone not being connected to wifi/network
Failure to receive iOS notifications can be due to:
- The fact that the user is logged out from the app
- Phone not being connected to wifi/network
- Notifications being turned off/do not disturb mode
- It can be a problem on Apple's side - we send the notifications directly to Apple, but if Apple fail in sending it to you, then you won't be able to receive it on your phone.
- It can be due to the fact that you're corrected to a firewall. To prevent this issue, you can check this Apple link: https://support.apple.com/en-us/HT203609