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Most Frequently Asked Questions
Setting up your account
Adding social profiles
Most Frequently Asked Questions
Account Settings
Adding Social Profiles
Analytics
Billing
Most Frequently Asked Questions
Referall Program
Social Profile Data
Instagram Analytics
Facebook Analytics
TikTok Analytics
LinkedIn Analytics
Reels
Stories
Iconosquare Features
Dashboards
Exports and Reports
Campaigns
Publishing
Conversations
Media Library
Listening
Analytics
Content
Zapier
Groups
Calculations
All Calculations
Iconosquare Account Information
Account Management
Subscription and Plan Information
Trial Information
Settings & Platform Options
Login Information
Permissions
Troubleshooting and Errors
Troubleshooting
Apps and Free tools
Instagram Audit
Resources
Apps for iOS and Android
Omnilink
Product Changes
Product Updates
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Knowledge base
Most Frequently Asked Questions
Setting up your account
Adding social profiles
Most Frequently Asked Questions
Account Settings
Adding Social Profiles
Analytics
Billing
Most Frequently Asked Questions
Referall Program
Social Profile Data
Instagram Analytics
Facebook Analytics
TikTok Analytics
LinkedIn Analytics
Reels
Stories
Iconosquare Features
Dashboards
Exports and Reports
Campaigns
Publishing
Conversations
Media Library
Listening
Analytics
Content
Zapier
Groups
Calculations
All Calculations
Iconosquare Account Information
Account Management
Subscription and Plan Information
Trial Information
Settings & Platform Options
Login Information
Permissions
Troubleshooting and Errors
Troubleshooting
Apps and Free tools
Instagram Audit
Resources
Apps for iOS and Android
Omnilink
Product Changes
Product Updates
Most Frequently Asked Questions
We've compiled the questions our users ask us the most and we've answered them here.
Account Settings
Some analytics are still not available, even several hours after my registration. Why?
Adding Social Profiles
What are the Facebook permissions that Iconosquare is requesting?
Analytics
Do Facebook analytics on Iconosquare include paid data?
Why can't I select today on the date picker for Facebook?
Can I get historical data for my Facebook page?
Some numbers are rounded (for example: 50k instead of 50,365). How I can get the precise number?
Billing
My VAT number isn't being accepted when I try to subscribe to a plan.
How can I amend my billing address or VAT number?
How can I download my invoices?
What is Iconosquare's pricing?
How can I edit my payment information?
Which means of payment do you accept?
Everything to know about our plans
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Most Frequently Asked Questions
Help! The Meta social profile I want to add is not listed
How can I add a social profile to my account?
I want to add my Instagram business profile to Iconosquare - why am I being asked to log into Facebook?
Can I add my global and regional Facebook Pages to my Iconosquare account?
What should my Engagement Rate be?
Which time zone does Iconosquare operate in?
Which media can I post directly to Instagram with automatic posting?
Can I add my personal (and private) Instagram profile to Iconosquare?
Quick guide to your Iconosquare platform - Trial
Why do my deleted and archived posts keep appearing in my profile?
What timezone is used for the Followers Online and Best Time to Post charts?
Features not yet available through the Instagram API
Why am I being asked to turn on two-factor authentication on my Facebook profile?
Can I get historical data for my Instagram competitor(s) tracking?
My Iconosquare account has been logged out from Instagram. What does it mean?
Pinterest - Frequently Asked Questions
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Referall Program
Affiliate Program
Referral Program
