Data Retention Differences Between Single and Teams Plans

What is data retention at Iconosquare?

Data retention refers to the duration for which your data is stored and accessible on Iconosquare. This includes metrics, reports, and any other analytical data generated from your social media profiles.
How does data retention differ between the Single and Teams plans?
  • Single Plan: The Single Plan offers data retention for up to 12 months. This means you can access and analyze data from the past year, but data older than 12 months will not be available.
  • Teams Plan: The Teams Plan extends the data retention period to 24 months, allowing you to access and review data from the past two years. This extended period is beneficial for longer-term analyses and comparisons.

    Why is there a cost associated with longer data retention?


    Data retention is inherently resource-intensive, involving significant server space, maintenance, and security measures to manage and protect data effectively. The more data we store and the longer we store it, the higher the operational costs. To manage these costs while continuing to offer high-quality services, we structure our plans so that extended data retention is aligned with the higher-tier plan pricing. This approach helps us ensure sustainability and efficiency in our services.

    Is there an option for unlimited data retention?


    Yes, Iconosquare does offer an option for unlimited data retention upon special request. This option is tailored for users who need long-term data access beyond the standard offerings in our plans. To learn more about this option or to request unlimited data retention, please contact our support team for assistance and pricing details.

    How can I upgrade my plan if I need more data retention?


    You can change your subscription plan directly through your account settings on the Iconosquare platform, or contact our sales team for personalized assistance.
    Who should I contact if I have more questions about data retention?

    If you have further questions or need more information, feel free to reach out to our customer support team at help@iconosquare.com.