---
title: Iconosquare Account Information | Knowledge base
description: Find information about your trial, plans, managing your account, and updating your settings.
---

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- - [English](https://support.iconosquare.com/iconosquare-account-information)
    - [Español](https://support.iconosquare.com/es/información-de-la-cuenta-de-iconosquare)
    - [Français](https://support.iconosquare.com/fr/informations-sur-votre-compte-iconosquare)

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1. [Knowledge base](https://support.iconosquare.com/)
2. [Iconosquare Account Information](https://support.iconosquare.com/iconosquare-account-information)

# Iconosquare Account Information

 Find information about your trial, plans, managing your account, and updating your settings.

## Account Management

- [How can I delete my Iconosquare account?](https://support.iconosquare.com/how-can-i-delete-my-iconosquare-account)
- [How can I invite a new User to my account?](https://support.iconosquare.com/how-can-i-invite-a-new-user-to-my-account)
- [How to unsubscribe from emails](https://support.iconosquare.com/how-to-unsubscribe-from-emails)
- [My Instagram account has been hacked or suspended, what can I do?](https://support.iconosquare.com/my-instagram-account-has-been-hacked-or-suspended-what-can-i-do)
- [How can I remove a social profile?](https://support.iconosquare.com/how-can-i-remove-a-social-profile)
- [How can I cancel my subscription?](https://support.iconosquare.com/how-can-i-cancel-my-subscription)
- [How can I remove a User from accessing one of my social profiles?](https://support.iconosquare.com/how-can-i-remove-a-user-from-accessing-one-of-my-social-profiles)
- [I've changed my Facebook password, what should I do?](https://support.iconosquare.com/i-ve-changed-my-facebook-password-what-should-i-do)

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## Subscription and Plan Information

- [Introducing the Free Plan: What happens after your trial](https://support.iconosquare.com/introducing-the-free-plan-what-happens-after-your-trial)
- [Everything You Need to Know About Cancelations](https://support.iconosquare.com/everything-you-need-to-know-about-cancelations)
- [Data Retention Differences Between Single and Teams Plans](https://support.iconosquare.com/data-retention-differences-between-single-and-teams-plans)
- [The new Iconosquare Plans and Pricing](https://support.iconosquare.com/the-new-iconosquare-plans-and-pricing)
- [Why do I get the error message 'Subscription Failed' when I try and pay for my plan?](https://support.iconosquare.com/why-do-i-get-the-error-message-subscription-failed-when-i-try-and-pay-for-my-plan)
- [Where can I find information about my current plan (plan renewal date, expiration and status)?](https://support.iconosquare.com/where-can-i-find-information-about-my-current-plan-plan-renewal-date-expiration-and-status)
- [Why can’t I access some of the new features on my Pro or Advanced plan?](https://support.iconosquare.com/why-can-t-i-access-some-of-the-new-features-on-my-pro-or-advanced-plan)
- [What will happen if I upgrade or downgrade to a different plan?](https://support.iconosquare.com/what-will-happen-if-i-upgrade-or-downgrade-to-a-different-plan)
- [Why has my subscription been cancelled?](https://support.iconosquare.com/why-has-my-subscription-been-cancelled)
- [What will happen if I cancel my subscription?](https://support.iconosquare.com/what-will-happen-if-i-cancel-my-subscription)
- [My payment has been declined, what does it mean?](https://support.iconosquare.com/my-payment-has-been-declined-what-does-it-mean)
- [How can I upgrade my plan?](https://support.iconosquare.com/how-can-i-upgrade-my-plan)
- [I'm not receiving a verification message from my bank when making a payment, what can I do?](https://support.iconosquare.com/i-m-not-receiving-a-verification-message-from-my-bank-when-making-a-payment-what-can-i-do)
- [How do I purchase additional team members?](https://support.iconosquare.com/how-do-i-purchase-additional-team-members)
- [How can I add more social profiles to my plan?](https://support.iconosquare.com/how-can-i-add-more-social-profiles-to-my-plan)

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## Trial Information

- [How can I cancel my trial?](https://support.iconosquare.com/how-can-i-cancel-my-trial)
- [Am I automatically charged at the end of the free trial?](https://support.iconosquare.com/am-i-automatically-charged-at-the-end-of-the-free-trial)
- [Why can't I start a free trial?](https://support.iconosquare.com/why-can-t-i-start-a-free-trial)
- [How can I create a new account?](https://support.iconosquare.com/how-can-i-create-a-new-account)
- [How can I try out the service for free? How long is the free trial?](https://support.iconosquare.com/how-can-i-try-out-the-service-for-free-how-long-is-the-free-trial)

## Settings & Platform Options

- [What are the different roles in the Users and Roles section?](https://support.iconosquare.com/what-are-the-different-roles-in-the-users-and-roles-section)
- [Can I invite multiple Users at a time?](https://support.iconosquare.com/can-i-invite-multiple-users-at-a-time)
- [How can I change my time zone?](https://support.iconosquare.com/how-can-i-change-my-time-zone)
- [How can I change my date format?](https://support.iconosquare.com/how-can-i-change-my-date-format)
- [How can I disable the notifications asking me to validate my auto-post?](https://support.iconosquare.com/how-can-i-disable-the-notifications-asking-me-to-validate-my-auto-post)
- [Is Dark/Light Mode available?](https://support.iconosquare.com/how-do-i-turn-on-dark-mode-for-iconosquare-0)
- [Introducing the Iconosquare Notification Center!](https://support.iconosquare.com/introducing-the-iconosquare-notification-center)
- [GDPR and Iconosquare](https://support.iconosquare.com/gdpr-and-iconosquare)

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## Login Information

- [How can I change my login email?](https://support.iconosquare.com/how-can-i-change-my-login-email)
- [How can I change my password?](https://support.iconosquare.com/how-can-i-change-my-password)

## Permissions

- [Why does Iconosquare ask me to comment on my behalf?](https://support.iconosquare.com/why-does-iconosquare-ask-me-to-comment-on-my-behalf)
- [Data access page - What is the "Current Facebook profile connected" information?](https://support.iconosquare.com/data-access-page-what-is-the-current-facebook-profile-connected-information)
- [How do I re-authenticate my Facebook Page on my Iconosquare account?](https://support.iconosquare.com/how-do-i-re-authenticate-my-facebook-page-on-my-iconosquare-account)
- [Help! I can't re-authenticate my Instagram business profile on Iconosquare](https://support.iconosquare.com/help-i-can-t-re-authenticate-my-instagram-business-profile-on-iconosquare)
- [Help! I keep having to re-authenticate my social profiles](https://support.iconosquare.com/help-i-keep-having-to-re-authenticate-my-social-profiles)
- [How to convert your Instagram account to an Instagram Business Profile](https://support.iconosquare.com/how-to-convert-your-instagram-account-to-an-instagram-business-profile)
- [How to link your Instagram profile to a Facebook page](https://support.iconosquare.com/how-to-link-your-instagram-profile-to-a-facebook-page)
- [My Facebook Page has been disconnected from my Iconosquare account, does that mean my data is lost?](https://support.iconosquare.com/my-facebook-page-has-been-disconnected-from-my-iconosquare-account-does-that-mean-my-data-is-lost)
- [How to check if I'm an Admin of the Facebook Ads Manager account which manages my Instagram promoted posts?](https://support.iconosquare.com/how-to-check-if-i-m-an-admin-of-the-facebook-ads-manager-account-which-manages-my-instagram-promoted-posts)
- [How can I remove my Facebook personal profile from my Iconosquare account?](https://support.iconosquare.com/remove-business-integrations)

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- [Setting up your account](https://support.iconosquare.com/setting-up-your-account#main-content)

    - [Adding social profiles](https://support.iconosquare.com/setting-up-your-account#adding-social-profiles)
    - [Feature Set Up](https://support.iconosquare.com/setting-up-your-account#feature-set-up)
- [Most Frequently Asked Questions](https://support.iconosquare.com/most-frequently-asked-questions#main-content)

    - [Account Settings](https://support.iconosquare.com/most-frequently-asked-questions#account-settings)
    - [Adding Social Profiles](https://support.iconosquare.com/most-frequently-asked-questions#adding-social-profiles)
    - [Analytics](https://support.iconosquare.com/most-frequently-asked-questions#analytics)
    - [Billing](https://support.iconosquare.com/most-frequently-asked-questions#billing)
    - [Most Frequently Asked Questions](https://support.iconosquare.com/most-frequently-asked-questions#most-frequently-asked-questions)
    - [Referall Program](https://support.iconosquare.com/most-frequently-asked-questions#referall-program)
- [Social Profile Data](https://support.iconosquare.com/social-profile-data#main-content)

    - [Instagram Analytics](https://support.iconosquare.com/social-profile-data#instagram-analytics)
    - [Facebook Analytics](https://support.iconosquare.com/social-profile-data#facebook-analytics)
    - [Twitter Analytics](https://support.iconosquare.com/social-profile-data#twitter-analytics)
    - [TikTok Analytics](https://support.iconosquare.com/social-profile-data#tiktok-analytics)
    - [LinkedIn Analytics](https://support.iconosquare.com/social-profile-data#linkedin-analytics)
    - [Stories](https://support.iconosquare.com/social-profile-data#stories)
    - [Pinterest Analytics](https://support.iconosquare.com/social-profile-data#pinterest-analytics)
- [Iconosquare Features](https://support.iconosquare.com/iconosquare-features#main-content)

    - [Dashboards](https://support.iconosquare.com/iconosquare-features#dashboards)
    - [Exports and Reports](https://support.iconosquare.com/iconosquare-features#exports-and-reports)
    - [Campaigns](https://support.iconosquare.com/iconosquare-features#campaigns)
    - [Publishing](https://support.iconosquare.com/iconosquare-features#publishing)
    - [Conversations](https://support.iconosquare.com/iconosquare-features#conversations)
    - [Media Library](https://support.iconosquare.com/iconosquare-features#media-library)
    - [Listening](https://support.iconosquare.com/iconosquare-features#listening)
    - [Analytics](https://support.iconosquare.com/iconosquare-features#analytics)
    - [Content](https://support.iconosquare.com/iconosquare-features#content)
    - [Zapier](https://support.iconosquare.com/iconosquare-features#zapier)
    - [Groups](https://support.iconosquare.com/iconosquare-features#groups)
- [Calculations](https://support.iconosquare.com/calculations#main-content)

    - [All Calculations](https://support.iconosquare.com/calculations#all-calculations)
- [Iconosquare Account Information](https://support.iconosquare.com/iconosquare-account-information#main-content)

    - [Account Management](https://support.iconosquare.com/iconosquare-account-information#account-management)
    - [Subscription and Plan Information](https://support.iconosquare.com/iconosquare-account-information#subscription-and-plan-information)
    - [Trial Information](https://support.iconosquare.com/iconosquare-account-information#trial-information)
    - [Settings & Platform Options](https://support.iconosquare.com/iconosquare-account-information#settings-platform-options)
    - [Login Information](https://support.iconosquare.com/iconosquare-account-information#login-information)
    - [Permissions](https://support.iconosquare.com/iconosquare-account-information#permissions)
- [Troubleshooting and Errors](https://support.iconosquare.com/troubleshooting-and-errors#main-content)

    - [Troubleshooting](https://support.iconosquare.com/troubleshooting-and-errors#troubleshooting)
- [Apps and Free tools](https://support.iconosquare.com/apps-and-free-tools#main-content)

    - [Instagram Audit](https://support.iconosquare.com/apps-and-free-tools#instagram-audit)
    - [Resources](https://support.iconosquare.com/apps-and-free-tools#resources)
    - [Apps for iOS and Android](https://support.iconosquare.com/apps-and-free-tools#apps-for-ios-and-android)
- [Product Changes](https://support.iconosquare.com/product-changes#main-content)

    - [Product Updates](https://support.iconosquare.com/product-changes#product-updates)

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