The Iconosquare guide to Facebook Permissions

In this article:

• How can I check if I have the correct Admin rights on my Facebook page?

• How can I add a new Facebook User to my page?

• How can I refresh my Facebook permissions?

 

How can I check if I have the correct Admin rights on my Facebook page?

If you're not sure whether you (or someone on your team) have the correct permissions to add a Facebook Page to Iconosquare, you can watch our video tutorial or follow the steps below.

 

Step 1: Access Your Facebook Page Settings

• Log in to your Facebook personal profile.

• Click your profile picture in the top-right corner.

• Select the Facebook Page you want to manage.

• Click Settings & Privacy → Settings.

 

Step 2: Check Page Access

• In the left-hand menu, click on Page Setup.

• Finally you can see “Page Access”

• From this section, you can:

  • View who currently has access to manage the Page

  • Edit existing permissions

  • Add new users

Please note that for a successful connection to Iconosquare, you should give access to Content, Messages and calls, Community Activity, Ads and Insights. Page Deletion and Permissions are optional and not mandatory for a successful connection. If preferred, you may also grant Full Control.

 

How can I add a new Facebook User to my page?

• When on your page settings, click on “Add New” to add a new user to your Facebook page.

• Next, search for the Facebook profile of the person you want to add. You don’t need to be friends with them in order to find them.

• Finally, choose their access level.
  Please note that for a successful connection to Iconosquare, you should give access to Content, Messages and calls, Community Activity, Ads and Insights. Page Deletion and Permissions are optional and not mandatory for a successful connection. You can also choose to give “Full Control” if you wish.

You have now completed all the steps on the Facebook platform. If you aren’t sure how to connect your Facebook page from the Iconosquare platform, click here to read our FAQ article.

 

How can I refresh my Facebook permissions?

Step 1: Access Your Facebook Settings

• Log in to your Facebook personal profile.

• Click your profile picture in the top-right corner.

• Select Settings & privacy.

• Click Settings.

Step 2: Open Business Integrations

• In the left-hand menu, scroll down to Your activity and permissions.

• Click Business integrations.

• Locate Iconosquare in the list.

• Click Remove.

Step 3: Confirm the Removal

• This confirmation pop-up will appear:

This is a generic Facebook warning. Removing the business integration will NOT delete your Iconosquare account. It only disconnects your Facebook personal profile from Iconosquare.

• Click "Remove" to confirm and the integration will be successfully disconnected.

 

Step 4: Grant Permissions Again in Iconosquare

Once the integration has been removed from Facebook, you’ll need to reconnect it from Iconosquare.

• Log in to your Iconosquare account.

• Go to the Data Access tab.

• Click the "Refresh access" button. You will be redirected to Facebook.
  
  

• Make sure you log in with the correct Facebook personal profile.
  The profile must have access to the Facebook page and connected Instagram profile that you want to connect to Iconosquare. If you log in with the wrong profile, the Facebook Page or Instagram profile may not appear.
• On the next pop-up, please make sure to give access to all Iconosquare's permissions in order to benefit from all the features included in your Iconosquare plan. 
  Please note that if you customize or restrict the permissions, some features included in your Iconosquare plan may not work properly.

• Click "Continue" to complete the process and that's it, your connection is now refreshed.