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Most Frequently Asked Questions
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Social Profile Data
Instagram Analytics
Facebook Analytics
Twitter Analytics
TikTok Analytics
LinkedIn Analytics
Reels
Stories
Iconosquare Features
Dashboards
Exports and Reports
Campaigns
Publishing
Collaboration
Conversations
Media Library
Listening
Analytics
Content
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Calculations
All Calculations
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Troubleshooting
Apps and Free tools
Instagram Audit
Resources
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Back to home
Knowledge base
Iconosquare Features
Conversations
Setting up your account
Adding social profiles
Feature Set Up
Most Frequently Asked Questions
Account Settings
Adding Social Profiles
Analytics
Billing
Most Frequently Asked Questions
Referall Program
Social Profile Data
Instagram Analytics
Facebook Analytics
Twitter Analytics
TikTok Analytics
LinkedIn Analytics
Reels
Stories
Iconosquare Features
Dashboards
Exports and Reports
Campaigns
Publishing
Collaboration
Conversations
Media Library
Listening
Analytics
Content
Zapier
Groups
Calculations
All Calculations
Iconosquare Account Information
Account Management
Subscription and Plan Information
Trial Information
Settings & Platform Options
Login Information
Permissions
Troubleshooting
Troubleshooting
Apps and Free tools
Instagram Audit
Resources
Apps for iOS and Android
Omnilink
Product Changes
Product changes
Iconosquare Features
Find out more about our long list of features, how they work, and some other useful info!
Dashboards
How can I create a dashboard?
Can I create a dashboard for multiple different social profiles?
How can I share my dashboard with a team member?
Discover the Iconosquare dashboard!
How can I customize a dashboard?
How do I add a title, text, image, and section to my dashboard?
See more
Exports and Reports
How can I schedule reports for my competitors?
How can I manage reports for all of my social profiles?
Can I create an XLS or PDF report/export for a custom date range?
Can I create reports for my LinkedIn page?
Can I download post-by-post analytics?
How can I schedule quarterly reports?
When will I receive my weekly and monthly reports?
The data in my XLS/CSV export is all jumbled up. How can I get it into separate cells?
How do I change the settings of an existing report?
Can I export my dashboard?
How can I set up and schedule XLS and PDF reports on Iconosquare?
How do I stop receiving email reports or cancel a scheduled report?
How can I send my reports to several email addresses?
How can I add my brand's logo to my PDF reports?
How can I schedule a hashtag report?
Why am I no longer receiving my reports via email?
See more
Campaigns
How can I create a campaign for my media?
How often are campaigns updated?
How can I delete a campaign?
Can I create an campaign with media from other accounts than mine?
What happens if I remove/add a hashtag to one of my media in Campaigns?
How can I create a Facebook Campaign?
How to export your Campaigns
See more
Publishing
Why haven't I received my notification to post?
I keep getting an automatic publishing error!
Can I mention another Facebook page when scheduling a Facebook post?
How can I add events to the Social Media Calendar?
What makes the yellow stars appear on the Scheduler?
What is the Social Media Calendar and how do I use it?
Why doesn't the profile I want to cross-post to appear as an option?
What photo and video formats does Iconosquare accept on Instagram, Facebook, Twitter, LinkedIn and TikTok?
How can I schedule posts for multiple social profiles at the same time?
How do I schedule a Story for Instagram?
Why are the colors/quality different between the pictures I published with the Scheduler and my original files?
How to schedule an automatic post for Instagram
How can I plan my Instagram feed using the Preview?
How can I add a link when scheduling an Instagram Story?
Can I tag a user or a location in my scheduled post for Instagram?
Can I remove past media from the calendar?
What is the Best Time To Post feature?
How to create and use Saved Captions and Hashtag Lists
How can I remove the pop-up on the Scheduler?
Automatic Reels Scheduling on Iconosquare 🎉!
Can I schedule an animated GIF to Instagram and Facebook?
First Comment and Reply to Comment issues for Instagram
Help! My automatic posts aren't being published automatically
How can I reschedule or copy a past post?
How can I schedule a Facebook post?
How can I schedule a first comment for my Instagram post?
How can I select a thumbnail for my video post?
How do I use time slots in the Scheduler?
I'm getting an error message while trying to schedule a media for auto-posting, what does this mean?
Schedule your LinkedIn posts on Iconosquare!
How can I schedule a photo/video on Instagram? (NON-automatic posting method)
How can I automatically schedule a video to Instagram?
How to schedule a Carousel for automatic publishing?
How can I use a placeholder to schedule my post without any media?
How can I stop automatic posting to Instagram on Iconosquare?
Why can't I schedule posts from the mobile app?
How to use the Instagram Post Collaborators Feature
How does the Collaboration feature work?
Location and Account tagging for Instagram
Autopost your Instagram stories on Iconosquare!
How to mention a LinkedIn Page
How to add alt text to my photos
See more
Collaboration
Auto-posting security: everything you need to know about our post validation process
Conversations
How can I reply to an Instagram post in which I've been mentioned?
How can I manage my comments within the Facebook Media Viewer?
Reply to your Mentions from within Iconosquare!
Media Library
How can I remove a label from one of my media?
What is the maximum file size I can upload in the Media Library?
How can I add a label to one of my media in my Media Library?
How can I delete a label from my Media Library?
How many media can be added to the Iconosquare Media Library?
Media Library - How can I delete multiple media at once?
What's the difference between the used and the unused media?
How can I select multiple media at once?
Navigating the Content section
See more
Listening
How can I access analytics for my Tags and Mentions?
What kind of data can I track in the Competitors section?
What's included in the Industry Benchmark feature for Facebook?
Are the competitors notified when tracked in the Competitors section?
How can I add a competitor in the Competitors section?
How long does it take to calculate the data for my hashtag(s)?
What does the My Tags/Mentions feed look like?
Can I see my Competitors' data over a longer period than the last 30 days?
What's included in the Hashtag Tracking section?
Why can't I track my desired competitor?
How can I create a Feed?
Why can’t I add the new hashtag I created to my Hashtag Tracker?
I can't add a User to my Feed. Why?
Can I track any hashtag I want?
Viewing your mentions directly on Instagram from Iconosquare
How can I search for users and hashtags like I do on Instagram?
How can I create a Facebook Feed?
Can I get historical data for my Facebook Competitor(s) tracking?
How can I add a Competitor to my Facebook Page?
How can I add a hashtag on the Hashtag Tracker?
How often is the Feed 'My Media' refreshed?
How often are my Feeds refreshed?
How many accounts and hashtags can I track on a customized Feed?
Can I replace a competitor or a hashtag by another one?
Can I access Competitors' Insights data?
What changed in the Competitors section?
See more
Analytics
Can I get access to my follower demographics?
How can I see the times when my followers are online the most?
Do the Top Countries & Top Cities maps include all of my followers?
Can I get historical data on my Community Insights?
Why can't I see any data for "Phone Call clicks" or "Text Message clicks"?
See more
Content
How do I use the Random Comment Picker Tool for contests?
How can I export my comments?
How can I manage my comments within the Media Viewer?
How can I view Carousel posts on Iconosquare?
Iconosquare's AI-Powered Content Inspiration
See more
Zapier
Zapier Integration on Iconosquare
Groups
How to create and use a group of social profiles?
How to use Analytics for a group of profiles
How to use Group Dashboards
