--- title: Scheduler Error Codes description: "Below is a list of error codes that we receive directly from Instagram or Facebook when attempting to schedule auto-posts on your behalf: ERROR -2: TIMEOUT - Instagram or Facebook has canceled this op" --- [Skip to content](https://support.iconosquare.com/scheduler-error-codes#main-content) - [English](https://support.iconosquare.com/scheduler-error-codes) - [Español](https://support.iconosquare.com/es/codigos-de-error-del-programador) - [Français](https://support.iconosquare.com/fr/codes-d-erreur-de-planification) English Show submenu for translations ![iconosquare\_logo\_blue\_full\_1024px.png\]](https://support.iconosquare.com/hs-fs/hubfs/Images/Logos/iconosquare_logo_blue_full_1024px.png?width=150&height=50&name=iconosquare_logo_blue_full_1024px.png) Open main navigation Close main navigation - - [English](https://support.iconosquare.com/scheduler-error-codes) - [Español](https://support.iconosquare.com/es/codigos-de-error-del-programador) - [Français](https://support.iconosquare.com/fr/codes-d-erreur-de-planification) English Show submenu for translations - [Visit website](https://www.iconosquare.com/) [Visit website](https://www.iconosquare.com/) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge base](https://support.iconosquare.com/?hsLang=en) 2. [Troubleshooting and Errors](https://support.iconosquare.com/troubleshooting-and-errors?hsLang=en) 3. [Troubleshooting](https://support.iconosquare.com/troubleshooting-and-errors?hsLang=en#troubleshooting) # Scheduler Error Codes Below is a list of error codes that we receive directly from Instagram or Facebook when attempting to schedule auto-posts on your behalf: **ERROR -2: TIMEOUT -** Instagram or Facebook has canceled this operation due to the amount of time it took to complete the request. Please wait a few mins and try again. If the error persists, it is possible there is a server issue on their side. *(You will still be able to schedule for non-automatic posting.)* **ERROR -1: FATAL:** **-** This request is a generic error coming from Instagram or Facebook which provides no further information. Your account is temporarily blocked from using the auto-publishing feature. Usually, this error resolves itself within 2 days. If you are receiving this error after 2 days, and your already scheduled posts are also failing to auto-post, please contact our support. *(You should still be able to schedule for non-automatic posting)* **ERROR 1: UNKNOWN ERROR OCCURRED:** Either Instagram or Facebook is experiencing temporary issues. Please do NOT attempt to schedule this post too quickly again. It is possible your profile is being rate-limited and Instagram thinks you are using the feature too quickly or too frequently. Please see this FAQ specifically ([here](https://support.iconosquare.com/hc/en-us/articles/4408477844881-Updated-information-for-Instagram-Scheduling-Error-1?hsLang=en)) **ERROR 2: AN UNEXPECTED ERROR HAS OCCURRED: -** Either Instagram or Facebook is experiencing temporary issues. Please try your request again later, or schedule for non-automatic posting in the meantime. **ERROR 4:** Instagram has restricted this post from certain activity to protect the IG community. Please post manually and contact Instagram if you feel they made a mistake. **ERROR 25:** The Instagram account is restricted. Please log into your Instagram app and follow the security steps before attempting to publish again. **ERROR 28: ACTION TIMEOUT: -** Currently Instagram or Facebook server cannot complete the request. Please wait a few mins and try again. If this persists for longer than a few hours, please contact our support. **ERROR 100:** Cannot use more than 20 tags per created media. Please reduce the number of tags and try again. **ERROR 190: ERROR VALIDATING ACCESS TOKEN:** Either you or your Iconosquare Admin/Manager has changed their Facebook password, or Facebook has invalidated our access. If you are a Team Member, please contact your Iconosquare Admin to correct this error. If you are an Iconosquare Admin or Manager, please visit the Data access page here: [https://app.iconosquare.com/fr/settings/data-access](https://app.iconosquare.com/fr/settings/data-access) **ERROR 368: TEMPORARY ACCOUNT BLOCK BY INSTAGRAM -** Unfortunately Instagram has blocked your account from using auto-posting at this time. The block is usually temporary, and you should be able to use this feature again in a couple of days. This might also affect previously scheduled posts from not auto-posting as well. You should be able to post using non-automatic posting. If the issue persists longer than 2 days, please contact our support. (***Note:** using Iconosquare has not blocked your account, but another action you have taken has caused Instagram's systems to flag your account)* **ERROR 36004:** The submitted image's caption was too long. The maximum number of characters permitted for a caption is 2200. Please submit media with a shorter caption. **ERROR 9004:** The media could not be fetched from the supplied source. 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